Thursday, July 29, 2010

Tuesday, July 27, 2010

I Like Customer Reviews

In a previous post I wrote about a review I requested from Charlie Courtland for A Promise Is A Promise from my Nurse Hal series. Charlie is the author of Dandelions In The Garden and has a book review website http://www.bitsybling.wordpress.com. I appreciated her good review and the fact that she put it on Amazon and www.goodreads.com where it could be seen by people.

According to Steve Weber in his book Plug Your Book, Amazon has some regular customers that offer reviews on every book they read. One negative view can hurt sales. He says keep asking for reviews. The more often your book is reviewed, the likely a minority opinion can dominate. Numerous authentic reviews lessen the chance that a single review can overtake and monopolize the Spotlight position.

Think about it. Reviewers have likes and dislikes when they pick a book to read. That may play a factor in their review. Plus, their intention is to review the book so they're naturally watching as they read for what they want to say. What would be great is to see more positive customer reviews on Amazon, but how do we go about getting buyers to respond. I want to know what people who buy my books think of them. Most book readers aren't reading a book to find mistakes but to be entertained. Those are the buyers most likely to leave a good review. Anyone that has bought an item from Amazon knows if you don't leave a review in a certain amount of time, you get an emailed reminder. That means the book buyers don't just forget. It's always possible they didn't like some of the books well enough to make a positive review so they decided not to make one at all.

As far as my books are concerned, I've gotten good reviews from ebay buyers and private sales. These are the buyers I was referring to that read my books for the entertainment value. I always make a point to ask buyers for a review so I'd know how they liked my books. Most of them are glad to comply and all the reviews have been good. I know they aren't just saying that. They like my books well enough that they want to buy another one.

I thought about how well my ebay buyers respond, and I had to wonder what was the difference between ebay and Amazon buyers. Maybe it has something to do with the reviews left by the experienced reviewers. Most book buyers couldn't measure up to those detailed critiqued reviews with one of their own. Maybe buyers don't know how to write a review they think would be all right. I can tell you from first hand experience I'm not good at giving a constructive review. When I was active on http://www.authonony.com I submitted Christmas Traditions and A Promise Is A Promise to get the opinion of other authors. Their reviews and thoughts were very complimentary and detailed, but I found it hard to review their books as well as they did mine. What I know for sure is I either like the books or don't, and that's based on the genre and the story in the books I like to read.

I write books that I hope are stories people will like to read. These books make you laugh out loud sometimes, describe characters that remind you of someone, and you miss them when the story ends. Those are not my words but words my customers have used to describe my books. So why is it so much easier to get ebay and private customers to give me positive reviews than it is to get them on Amazon?

Perhaps, there is another simple answer besides knowing how to write a review. On Amazon, customers don't have contact with the author of the books. Sales are impersonal business transactions. On ebay and private sales I can reach out to customers to add the personal touches to my sales so they get to know me. I sign my books for buyers. I have their email addresses so I can let them know the book had been sent so they can watch for it, and I tell them I appreciate their business. I ask for a review, if they have time to contact me, after they read the books. I think they respond back, because I reached out to them. Many of these buyers have become my email pen pals. They email me to find out how soon another book will be published. I have email addresses on a mailing list so I can notify buyers when a book is for sale. I've never been a fan of mass emails. That to me is very impersonal. I know the process takes time, but I email each buyer one at a time. Besides, that way I can visit with many of them. Some of these buyers email me once in awhile to just to say hi. Makes me feel blessed to get to know so many wonderful people in the United States.

With this all in mind, I started two new discussions under Christmas Traditions in Kindle. The first one explains that I have decided to put my books on Kindle and hope the buyers like this book. There's a short explanation about the use of Old English pronouns, because my book is a historical fiction. The second discussion is Reviews Needed For Christmas Traditions. Since I have sold many of these books on Amazon, I asked if the buyers could give my book a review. I explained I didn't want or need a detailed review like the experienced reviewers give. It would be great if they could click one to five on the stars and just say they liked the book. That would be enough to encourage other buyers to give my books a try. Now I'm hoping that the customers find the discussion and read it.

I added three sample reviews for Christmas Traditions-An Amish Love Story from other buyers to give them an idea what I'm looking for.

I had a hard time putting the story down. It has some interesting twists and turns as we follow the customs and false pride of the characters.

You are so descriptive. I felt the little thread of hope Margaret felt, but she didn't see.

I enjoyed this book very much. You sure made the characters come to life and what a sweet love story you have told. I wondered if you may be thinking about writing a sequel to this book.

What more could any author ask for when the book is already published and in the bookstores. By then it's too late for a detailed, constructive review if it's not positive. Reviews as simple as the reviews above show other buyers the books are worth reading for the entertainment value of each one. So book customers on Amazon or other sites speak up and let your favorite authors know how you feel about their work. Your opinion not only counts with other consumers, but it matters to the author.

Tuesday, July 20, 2010

Kindle Post Featured on iFOGO & More Author Sites

What a nice surprise to get an email to let me know that my blog post from last week - Kindle Book Sales A Surprise - is featured on www.iFogovillage.com right now. Thank you iFogo Village.

I read in an Amazon discussion that another author was surprised at how well his book was selling on Kindle after not getting as good a result for his hardcover book. Made me wonder just how many Kindles have been sold. Maybe sales would dry up soon. Also, on the discussions, I've seen it written that Kindle users were running out of their favorite genre to download. They were asking for help in finding electronic books they hadn't read yet. Maybe that is why Amazon raised the royalty fee for authors, encouraging them to download on Kindle.

This morning I had an answer to my wondering. At the bottom of the screen on Good Morning America, the scroll stated Amazon's sales of electronic books surpassed sales of hardcover books for the first time.

Looks like I picked the right time to download on Kindle. However, I'm not giving up on my paperback books. So many people stare at computer screens all day. Their eyes need a rest from that glare which means they are more likely to pick up a book. Call me old fashion but trying to relax after a busy day with a electronic device to read just isn't the same as getting cozy with a book.

This week I want to share sites I promote my books on. This is just a few that I know about. There are many more on the internet to try so I keep looking for the ones that are right for me to join. If you don't know about the sites in my list, check them out to see if any of them will be helpful to authors looking for places to put portions of their books for readers, agents or publishers to find. Some of the sites have an upgrade which you have to pay for, but I stick to the free plan. I like the sites that have a link to the social sites I belong to, because I can get an added announcement from that each time I add a book. When an author submits to these sites, Google crawler picks up book titles and authors to add to Google search.


Booksie.com

Published.com

1chapterfree.com - displays the first chapter of your book and shows how many hits have been made to read it

Stumbleupon

Authorden.com

Filedbyauthor.com

Goodreads.com

Reader2.com

Biblioscribe.com

Writetobreath.com

Weread.com

Zvents.com

Compulsivereader.com - just found this site. It has 23 book related links to check out. This site does reviews.

One more newsletter - Author Marketing Experts, Inc. - Penny C. Sansevieri, Editor
This free newsletter has some helpful tips for marketing and provides link.


Absolute Write watercooler - Forum topics you can check out. I've gotten information on publishers and agents I was curious about by reading authors posts.

Writers Beware - warnings about literary frauds, scams, deceptions and pitfalls listing agents and publishers you might not want to submit your query to. Definitely, a helpful site.

Tuesday, July 13, 2010

Kindle Books Sales A Surprise

The month of June has past with several of my books in the Kindle store on Amazon. I priced the download of my books very cheap. I'm an unknown author so my paperback books in the list of choices in the different genre is near the bottom of thousands of titles. I've searched Amazon for them myself, and by the time I went through a few hundred books, I was tired of looking so I know how buyers feel. Then there is the fact that $16.00 plus $4.00 postage is a lot of money to pay to take a chance on a paperback written by an unknown.

So I've tried Kindle. I was amazed at the wide variety of my books sold in June including one download of my western book, The Dark Wind Howls Over Mary. Still my best sellers are my Amish books. Now part of the Kindle buyers will know me as an author. If they liked what they read, they will find my books by searching for my name. They will watch for my latest books in the future and tell someone else about my books. Word of mouth has always been a great way for me to get buyers. Also in the back of each of my books is my bio with email address and a list of my other books.

In June, I didn't have an easy experience with kindle downloading. I wanted to use PDF because that's the format I downloaded my books to publish and save, but the system warned that PDF conversion didn't format well. Amazon was working on that but couldn't guarantee conversion with PDF yet. I found that out. The sentence structure was all out of whack. I don't have Microsoft, but my Open Office should work just as well. I found the format that worked one time didn't the next. I've went from PDF to rft, to hmtl to doc. I kept trying until I found a format that is fairly neat, I hope. Thank Goodness for the preview pages so I could check. Two years ago when I put the first book in my mystery series in kindle, I didn't finish filling out the form. When someone in the mystery community asked when my books would be on Kindle, I finished the download only to hear about the odd sentence structure so I stopped the production and resubmitted that book. Next problem was the cover downloads. They are blurry. I was wondering why Amazon didn't transfer the covers from my book page to Kindle. Checked the Kindle store and found my covers had been transferred.

What a difference a month makes. The last books I downloaded didn't give me as much trouble. The different formats to download a book weren't mentioned so I used PDF. Amazon has fixed their system to automatically help with conversion when needed before publishing. Hopefully, my next Kindle books are neater now. A discussion on Amazon mentioned the problems with the format downloading so now I feel better, knowing this wasn't a ME thing.

Amazon's 35% royalty wasn't very much. By July 1st, a new royalty has been added with a choice of 35 or 70%. I stopped all my books and repriced them so that I get a descent royalty. The bottom price is $2.99. Now my books are back for sale. The Kindle download at $5.99 is still much cheaper than the price of my paperback books. With 70% royalty, I have to pay for the buyer's download of the book according to the size. In my case that amounts to 2 - 6 cents.

Here is a review of Neighbor Watchers from Luv2read in Amazon kindle community discussion group I started titled New Amish Books On Kindle. She looked for my Amish books and found my mystery series book one Neighbor Watchers so she downloaded it, too.

She wrote I loved this book! The characters were so well written, it was easy to see it played out in my head as I read. Gracie was my great grandmother and Sam Elliot was the sheriff. Gracie & Melinda get into quite a few predicaments trying to "Help" solve the murder across the street. It kept me turning the page to find out what mischief these two adorable old ladies would get into next. I see more books in the series. I would definitely buy them.

Another time she wrote
I highly recommend this series to anyone who has ever known or had a nosy elderly neighbor that seemed to ALWAYS know what is going on in the neighborhood. This is a funny laugh out loud easy read. Neighbor Watchers is really unique as the time period is the turn of the century.

Of course, the thing I can't do in the Amazon discussion groups is advertise that my books are cheaper in my online bookstore( http://www.booksbyfaybookstore.weebly.com ), on ebay or from me personally. Not everyone wants to read a book from a screen on Kindle. Since my books sold on Kindle in June, it looks like what buyers are looking for is a bargain. Next month I'll update you about July sales after I've raised my prices. What I need is to get the word out to buyers of paperback books that I am the keeper of my book bargains and am glad to accommodate customers.

Monday, July 5, 2010

Blackberry Picking & Hay Making

Again my living in the country got in the way of being able to work at the computer last week. Not that I'm complaining. I love being an author and a country gal. I'm the one who set out blackberry vines twenty years ago. I dug the starter plants out of my parents ditch. One more plant at my house that has a family attachment. It took a few years for the plants to get established and attached to the barb wire fence back of the garden. Now the vines are so thickly entwined we don't know the fence is there until we come in contact with a barb. Then we can't be sure if what punctured our finger was metal or a sticker.

My favorite pie and jelly are blackberry. I make a blackberry syrup for a revel to run through homemade vanilla ice cream. The vines are between a row of spruce trees and cherry bushes and a field of 8 feet tall corn plants. However, I consider picking the berries, in the hottest month of the year and in a spot where absolutely no air moves, worth the effort. This year's crop has been overly abundant because of all the rain.

When I bat at the deer flies and mosquitoes, I think about what berry picking was like when I was a kid in southern Missouri. My brother and I picked blackberries with our mom every other day for two weeks until all the berries ripened. She sold what berries we didn't need to pay for sugar, flour and coffee at the grocery store. July days are hot and humid in the Ozarks. We were made hotter yet, because Mom made us wear long sleeve shirts to keep from getting scratched. We wore our cowboy hats with the bead on the string to shade us from the sun. Mom bought vanilla flavoring from the Watkins Salesman. She believed that to be the best for baking. The salesman was good at the over sell pitches. He told Mom she could rub the vanilla on our ankles to keep chiggers from crawling on us. Mom thought the idea was worth a try. We smelled like raw cookie dough and still had bites all over us. The sweet smell probably attracted the chiggers to us.

In the early morning hours when the day was as cool as it would get, we had a quarter of a mile walk down a lane lined with Osage Orange hedge trees to the pasture where the milk cows grazed. It was about that far across the pasture to the blackberry thickets. Cattle didn't try to eat in the thickets because of the stickers, but snakes like the grassy shade under the vines. So we got the usual cautions from Mom to watch where we stepped. We each had a pail. Once in a while, a popping bug would fall in the berries. I'd have to stop picking to get rid of it.

Back then, I liked the cobblers and jelly Mom made with the berries. She canned and stored the jars in the fruit cellar behind the house for winter use. Even so I was always glad when we had all the ripe berries picked for the day so we could go home for lunch. We were sweaty and tired. Usually Mom had a fresh pitcher of real lemonade waiting for us in the ice box which was something to look forward to. A glass of that lemonade and the shade of the maple tree was as cool as it got in those days.

Back to the present with hay making. We finally got the hay baled. That job always makes me nervous. Last year, the tractor had a smoking problem that turned out to be two wires rubbed together. The smoke came up in my face through the steering wheel. I panicked and jumped off the tractor just about the time the smoke stopped.

This summer has not been good hay making weather. We usually cut hay the first of June, in July and again late August. Almost every day in June, we had rain. We needed the days to be hot and dry. When we saw this last week was going to be rain free, my husband cut the hay on Sunday. The timothy, clover and alfalfa plants were tall, two cuttings in one actually. The windrows were thick which made them hard to dry. By Thursday afternoon, we were ready to bale. My husband warned me to go slow and watch not to plug the baler with the hay. We'd sheer a pin. Just what I needed to hear, but in three hours, we didn't have any trouble and three wagons full of hay for our efforts. I thought a problem had by passed us this time and found out I was wrong.


It was 7 o'clock that night. The day had been perfect with a breeze and not too hot. My husband suggested we put a load in the barn right away while it was cool. I unload the bales from the wagons onto the conveyor which isn't so bad with a breeze. My husband stacks in the loft which is hot any time. We were down to the last layer on the first wagon when the chain on our 40 year old conveyor broke. My husband fixed it. I put one bale in the loft and the chain broke. By then it was too dark to see how to work on the chain. My husband did repairs the next morning and about three other times after that. Only about six bales had gone up to the loft. Then a sprocket bent and a chain broke. I'd been trying to talk my husband into getting a new conveyor so I was relieved that the conveyor was finally unfixable. We spent the rest of the day putting 200 bales in the loft by hand. My husband threw the first wagon load in the loft window while I carried them back out of the way. The next wagon, he stacked 15 at a time on the tractor loader bucket and raised it up to the window for me to pull inside. What a relief when we had that last bale stacked.

Saturday, we checked on a new conveyor. The salesman is going to call on Tuesday to let us know the cost and delivery date so I have to keep my phone line free. I definitely want that call to come through so I'm making my blog posts today. By the next time we make hay, something else will have to go wrong. The conveyor is new and the tractor is fixed. That only leaves the baler.